Frequently Asked Questions

How does the ordering process work?
After completing a short online intake form, your information is checked to confirm eligibility. If approved, your product is prepared in a trusted U.S. facility and shipped directly to you

Are the products the same as those from local pharmacies?
We provide both FDA-approved and compounded products through trusted U.S. facilities that follow strict safety and quality standards.

Is the packaging discreet?
Yes. All orders are shipped in plain, unmarked packaging for your privacy.

How will the purchase appear on my bank statement?
We use discreet billing descriptors that do not reference the nature of the product.

Is my information confidential?
Yes. All information is kept secure and confidential, in full compliance with HIPAA regulations.

Does Lovely Meds work with insurance?
We do not bill insurance directly. You may check with your insurance provider to see if reimbursement is possible.

How much do the products cost?
All prices are listed clearly on our website. You will see the full cost before checkout.

Which payment methods are accepted?
We accept major debit and credit cards. Payments are processed securely.

Where do you ship?
We ship across most U.S. states using tracked, reliable delivery. Estimated delivery times are shown at checkout.

Is Lovely Meds available in every state?
Lovely Meds is available in most states. If your state has restrictions, you will be notified before checkout.